Returns & Exchanges
At UNKNWN we stand behind our goods & services and want you to be satisfied with them. Our goal is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us.
Returns and exchanges may be accepted within 14 days of customer’s receipt for exchange or UNKNWN credit only. Returned items must be unused and unworn in resalable condition with all original packaging intact, price tags attached and with the original invoice.
Only items purchased on www.unknwn.com, our online store, may be returned by mail. To properly return item(s), please include the form below with your return/exchange, filled out with accurate information.
All returns and exchanges should be shipped to:
19501 Biscayne Blvd.
Aventura, FL 33180
Without proper documentation, returns/exchanges will not be accommodated.
We do not accept or assume responsibility for loss of or damage to returned goods while in transit from the customer. Once the returned items have been inspected and confirmed a refund in the form of store credit will be issued to the customer.
Original shipping charges and return shipping fees will not be reimbursed. However, shipping costs for a replacement item is FREE up to one time per item.
We reserve the right to deny a return if the merchandise returned does not meet our requirements.
All international orders are FINAL SALE and NON-REFUNDABLE. Please note you are responsible for all Import duties and import taxes.
All SALE items are FINAL SALE and NON-REFUNDABLE.